Frequently Asked Questions

Everything you need to know about your Tagomago beauty journey.

How long does shipping take for my beauty products?

Standard shipping typically takes 3-5 business days. Express options are available at checkout if you need your skincare or makeup essentials sooner.

What is your return policy for opened items?

Due to hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If you receive a damaged item, please contact our support team immediately.

Are Tagomago products cruelty-free?

Yes, we are committed to ethical beauty. All products sold on Tagomago are 100% cruelty-free and never tested on animals.

How can I track my order?

Once your order ships, you will receive an email notification with a tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.

Do you offer international shipping?

Currently, we ship to over 20 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.